Privacy Policy
Last updated: January 2025
Introduction
Astravoro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website astravoro.com and make purchases from our store.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email address, phone number)
- Shipping and billing address
- Payment information (processed securely through Stripe)
- Order history and preferences
- Communications you send to us
We also automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Pages visited and time spent on site
- Referring website
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (shipping, payment processing)
- Legal authorities when required by law
- Business partners in connection with a merger or sale of our business
Data Security
We implement appropriate technical and organizational measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed securely through Stripe.
Cookies
We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to certain processing of your information
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us or email us at support@astravoro.com.